interaction* is the trading name of Occipital Ltd. and has its head office in Dublin, Ireland. We are a wholly owned subsidiary of Cpl Resources Plc. Occipital Ltd. is authorised as an insurance intermediary by the Central Bank of Ireland and has access to all EU member states via Freedom of Services regulations.

Our parent company, Cpl Resources Plc. is a highly successful strategic resource and recruitment solutions service provider.


Its services include:

  • Recruitment
  • Contact center managed services
  • Contingent labour and staffing
  • Outsourcing (BPO, contact center, shared services) and
  • Specialist services (healthcare, training, health and safety)

Cpl Resources Plc. is quoted on the London and Dublin Stock Exchanges. The audited accounts for Cpl Resources Plc. are available at www.cpl.ie in the investor relations section. The Cpl Group Headquarters and primary interaction* contact centers are based in Dublin, Ireland.

Being part of a publically limited company (Plc.) has many advantages:

  • Plc. grade rigour for risk, compliance and governance management
  • Plc. grade financial and capitalisation reporting for financial service clients
  • The Cpl cash reserves, profitability and balance sheet strength uniquely positions interaction* to strategically partner for the long term and we can therefore cater for a wide range of potential commercial options and frameworks.