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Our Operating Values

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Accountability

Accountability

Focus on outcomes. Activity is not enough - we commit to delivering timely and positive outcomes for our clients and their customers

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Flexibility

Flexibility

Change is normal. When our client’s needs change, we adapt and respond quickly and don’t exploit this for gain.

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Trust

Trust

Trust is earned. Success is easier when we earn your trust and you know that we will always do the right thing for you and your customer.

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Empowerment

Empowerment

Training and Knowledge. Our people have the necessary experience, qualifications and authority to make the decisions and serve your customers

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Regulation

Regulation

Deep knowledge of National, Industry and EU Regulations. We know the rules and help our clients leverage them to their advantage

Interaction Europe | Our Operating Values & Culture

The constant factor over our 20 years history has been the Values underpinning our service:
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Accountability and a focus on outcomes. Activity is not enough!
We commit to delivering timely and positive outcomes
for our clients and their customers.

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Flexibility, change is normal. When our client’s needs change,
we respond quickly and adapt, and we don’t exploit this for gain.

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Trust is earned. Success is easier when we earn your trust,
and you know we will always do the right thing for you
and your customers.

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Empowerment through training and knowledge.
Our people have the necessary experience, qualifications
and authority to make decisions and serve your customers.

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Regulatory Experience. We have a deep knowledge of National, Industry and EU Regulations. We know the rules and help our clients leverage them to their advantage.

These core values are relevant to how we perform as a multilingual BPO company and underpin how we satisfy our clients by satisfying their customers.

Our Culture

Replicating our clients’ cultures into our outsourcing operations is one of the true hallmarks of our success.

Our clients want their Interaction team to uphold their corporate values.

This ensures we deliver your brand identity and values with every interaction.

In short, we do it the way you want it done.

Want to grow or protect your customer base in Europe and Worldwide?

contact us to explore your options