banking.jpg

Planning a BPO Banking Project?

Contact us to find out how we can help you:

Or complete Form to arrange a Free Consultation.

What languages can
we support?

BPO Banking Services

We speak the languages, we understand the markets, we comply with the regulations and we know what works in each jurisdiction.

We address Europe as a single market and can deliver uniform products and a consistent customer experience across multiple countries and languages.

Our key differentiator is our ability to deliver compliant banking solutions from Ireland to over 140 countries around the world.

Why Work With Interaction Europe?

  • Experienced in pan-European banking utility services
  • Already delivering banking services across the EU, EMEA and beyond
  • Regulated by the Central Bank of Ireland
  • Focused on speed, quality and efficiency of customer services
  • Provide central resource to roll-out new products & services to customers
  • Enable you to focus your internal resources on your core banking activities
  • Expert in recruitment and training of hundreds of multilingual qualified staff
  • Have the contact centre infrastructure to support your needs
  • Responsible for keeping up with developments in contact centre technology
  • Services use your core banking applications supplemented by our systems: telephony, IVR, CRM and much else

Our multilingual BPO banking services include:

  • Payment reconciliation and investigation
  • Cash and treasury management
  • Implementation management services (client and customer)
  • Online and electronic banking
  • Commercial cards support
  • New customer acquisition and onboarding
  • Back office data entry and digitisation

Why locate in Dublin?

  • Benign corporate tax regime
  • EU regulatory environment
  • Europe wide talent pool
  • Flexible working practices
  • 25 years shared service centre of excellence
  • Biggest English speaking Euro Zone capital
  • European HQ for 8 out of 10 top global firms

 

Planning a BPO Banking project for Europe or further field?

 

We can consult with you on your project.

contact us to explore your options

WHAT BPO & CONTACT CENTRE SERVICES DO WE PROVIDE?