Interaction Europe is a BPO service provider based in Dublin with over 20 years' experience of providing multilingual contact centre services.
Over 20 years in the BPO service industry has given us the intelligence we need to undertake any project.
We are a BPO service provider focused on tailored solutions for banking, insurance, technology, industry and public services.
We have a depth of experience in multilingual service delivery.
We have a core competency in regulated, complex industries where compliance is paramount. For example, our banking services are regulated by the Central Bank of Ireland.
Our project management approach takes your programme from concept through to optimised delivery.
We deliver more than just activity, we focus on outcomes and we deploy our strategic business acumen to ensure you achieve results.
We have a unique scale capability to deliver small, medium and large BPO operations. Because our clients operate in dynamic and competitive environments our infrastructure and management has to be very versatile.
We work with startups through to multinationals, and we adapt and respond as your business requires.
Headquartered in Dublin, the largest English speaking city in the euro zone, we are a competitive base to sell and service your customers across Europe and the World.
We have the latest generation of technology for telephone, web and other media, which allows for full integration with CRM and back office systems.
We also work with your own systems and we deploy industry standards in data security.
Interaction is wholly owned by the publicly listed group Cpl Resources Plc.
Interaction is the trading name of Occipital Ltd based in Dublin, Ireland, and is owned by Cpl Resources Plc a highly successful strategic resource and recruitment solutions service provider, which:
Interaction Europe works with Cpl Resources Plc for the staffing of major projects.
Want to grow or protect your customer base in Europe or Worldwide?