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Planning a BPO Sales Project?

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Why manage your Sales with Interaction?

Every day for over 20 years we have managed complex sales processes to best practice standards for a range of showcase brands across multiple industries and countries.

  • We have extensive experience in designing, building and operating telesales programs
  • Our robust customer centric processes, and metrics driven operational framework
  • focuses on outcomes and compliance
  • We create an environment that is challenging, with a culture of people development designed to limit staff attrition
  • Our leading-edge learning and development system is focused on maximising agent productivity and performance
  • We build sales program designed to deliver measurable sales revenue outcomes and KPIs

What Sales services do we provide?

Inbound and Outbound Telesales campaigns

Our approach is to work collaboratively with you to implement innovative sales methodologies.

We build and deliver B2B and B2C telesales programs designed to maximise interest in your offering and to convert that interest in your services or products into measurable sales.

We are experts in renewal, retention and win-back campaigns.

Direct sales programs

Interaction's sales programs are aimed at supporting your sales process to increase business growth and revenue through higher volumes of sales leads.

We understand the resourcing requirements, sales methodologies and performance measurements required to deliver successful and compliant sales programs.

We specialise in cross sell, upsell, affinity and web sales to generate leads and new business.

Sales account management

Interaction's account management programs support your sales strategy by strengthening relationships with new and existing customers or partners to uncover new business opportunities or inspire loyalty that increases the lifetime value of each customer.

We develop Account and Territory plans to support immediate pipeline build as well as longer term marketing activity.

We ensure the renewal of existing services or policies whilst creating opportunity for cross-selling, upsetting and new product promotion.

Lead generation (highly qualified Leads)

We will work with you drive incremental pipeline growth via Lead Generation activity.

Our structured approach and process enable our people to identify sales opportunities through engaging the most senior and influential decision-makers in targeted accounts.

We build lead nurture programs to manage opportunities with discipline from identification through to closure.

contact us to find out more