We have the capability to handle in excess of 100,000 calls per day through our:
Our Dublin contact centers have a combined capacity of 1000+ seats.
Interaction provides both:
Our contact centers cloud telephony platform has the capacity to handle in excess of 100,000 calls per day with an automated failover in the event of an outage.
We have extensive experience of designing, building, implementing and deploying CRM systems.
Solutions are tailored to individual client’s needs:
We can facilitate remote access to legacy systems over secure VPN’s.
These systems can be deployed on an extranet or in the cloud so your staff and customers can use them.
We know all the CRM vendors for contact centers and their licensing models and can design solutions that minimise recurring license costs.
We know the contact center industry, the processes, the customers and the technology.
We have the capability to design and build CRM, telephony and web solutions on your behalf.
Looking for profitable ways to grow or protect your customer base in Europe and Worldwide?