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INTERACTION IS ABOUT SHARING IDEAS

Customer Service Outsourcing | Are you customer centric?

  Customer service outsourcing is only successful when it is deep-rooted in a comprehensive customer management strategy. The starting point for any effective customer service outsourcing relationship is a common understanding of the key building ...

Salary Cost Dynamics| Call Centre Outsourcing in Europe

The cost dynamics in Europe can be significantly different than in North America and Asia, and it is important to understand these issues when selecting a call centre outsourcing provider.  Finding a call centre outsourcing provider that ...

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