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INTERACTION IS ABOUT SHARING IDEAS

Call Center Services | 7 Tips for Successful Outsourcing Partnerships

The Request for Proposal (RFP) is usually the first step to selecting and procuring call center services with a new outsourcing partner, followed by a quote, consultation and purchase. Outsourcing partnerships require a smart communication strategy ...

Employee Engagement in Call Center Operations

In this age it isn’t difficult to find an answer to a question. Information is everywhere. It’s plentiful. Some might say ‘overwhelming’. Type in How to increase Employee Satis… and Google does the rest for you, with you watching as it finishes your ...

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